* International orders handling fee and processing time

* Return & Exchange

RETURNS & EXCHANGES

3-7 Days Guarantee
We wish to provide the the highest quality merchandise at good price. However, if you are not delighted with the purchase, state a valid reason that is acceptable to us and return the unused item in original condition within 3 days for an exchange, less shipping costs and any handling surcharges. It is very important that items be in original condition or we will charge recovery costs. Exchanges made for items of greater value will have the difference billed to the payment method used. The original order purchased from departmental stores or retailers outlets will follow the policy of theirs.

It is required to Contact us before returning and exchanging an item. Please see return directions below.

Damaged Items
We have inspection procedure to make sure the goods are in good condition before we ship to you.  If you have received a damaged or defective item, please return the item for exchange within 3 days of receipt. We allow 3 days due to limited availability and to deter fraud. Please see return directions below. We randomly took pictures of the goods before delivery, therefore, if we notice the damages are due to mis-handling by customers, no return & exchange will apply in this case.

Return Instructions
Please send any return or exchange to the address below with the required information information

• Order Number / serial number (printed on warranty card)
• Reason For Exchange
• Name and contacts

Return address
Austin Invent Pte Ltd services center, address is printed on the warranty card.